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Testimonials

Rebecca M.
Oakland,	CA 4/13/2012
I just finished having five rugs cleaned by Rug Masters. I couldn't be more pleased. They picked the rugs up from my house at no extra charge, and delivered them back to me right when they said they would. The service was top notch, as well as friendly. They took the time to talk to me about each of my rugs, and look at them closely. They clearly know their stuff, and clearly love their work. I would only entrust my rugs to someone who knows and loves rugs, and these guys are it. My rugs came back in impeccable shape, for very reasonable prices. I will never use anyone else. Thank you, Rug Masters!

Linda L.
Sunol,	CA 3/3/2012
Rugmasters repaired my Persian rug. It had significant damage including a large hole in one corner. They did an excellent job, The repair is almost imperceptible. The color match was excellent. I would recommend them for the quality of their work. They also are nice guys.

Philip R.
San Francisco,	CA 10/2/2011
We had 3 Oriental rugs cleaned and some needed repair...the work was done well and the price was reasonable. Courteous and helpful...we would use them again.

TECTA ..
San Francisco,	CA 9/29/2011
Rugmasters has cleaned different Persian rugs for me several times, and they consistently are prompt and courteous. They deliver and help set back up. And the carpets are clean. Excellent and many thanks.

Matt B.
Concord,	CA 9/28/2011
very good pepole and very expert on their job and customer service.

S F.
Berkeley,	CA 9/5/2011
Jay and his team were great.I walked into their shop and that evening they picked up my large wool rug and delivered about 10 days later beautifully clean.They were very nice, reasonably priced, and also gave me a very good deal on new rug pads.I would use them again.

Nick R.
Pleasant Hill,	CA 8/8/2011
Honest and trusty service, best prices, beautiful work!

Mahmod T.
Pleasant Hill,	CA 8/8/2011
My Rugs Look Great I have these few rugs in my home, they're nothing fancy. I just wanted them to be sanitized really, but these guys did a great job and the rugs look better than I really wanted them too. Hah hah, I was hoping to get rid of them soon but now they look too good to throw away.

Alexis M.
Oakland,	CA 7/29/2011
Rug Masters did a fabulous job of cleaning my rug, and delivered it right to my living room!If you're looking for a great place and great people to take your rug to, this is it!

Randy W.
Berkeley,	CA 7/28/2011
I have been using Rugmasters for several years and would not think of changing.Our rugs are returned looking absolutely new. The owner is very friendly, very, very knowledgeable and is more than accomodating with pick up and delivery service. We have many area rugs from India, Nepal and China, many of which have needed repairs in addition to cleaning.The repairs are done professionally and our carpets, dirtied by our dogs come back clean. I highly recommend you to have your rugs handled by them.

Maryirene S.
Berkeley,	CA 7/13/2011
I sent four rugs to be cleaned three of them are white and had hard wear) and was VERY satisfied with the service. The rugs were returned soft and clean and cared for.They were picked up on time and delivered as promised.I would definitely recommend Rugmasters to anyone.The price was more reasonable than I received in San Francisco.The people with whom I dealt were very pleasant.

John S.
Concord,	CA 6/21/2011
We recently had all our oriental rugs; Persian, Indian and Chinese cleaned by Rug Master, Pleasant Hill/Berkeley. Rug Master's customer service, is prompt, efficient, and their staff (we worked with Jay), are courteous, friendly and very knowledgeable. We had one of our older rugs, a 1920's Persian Sarouk, cleaned and repaired, fringe rewoven and they were able to return our rug looking superb . Rug Master workmanship is excellent and their attention to detail terrific. We recommend their services for their high quality and competitive prices. In summary, Rug Master's care about their customer and they do first rate work!. We will definitely use them for all our rugs regularly

Deborah B.
San Ramon,	CA 6/14/2011
I just got my two carpets back from Rug Masters Cleaning & Repair, and I couldn't be more delighted.Both were re-fringed and cleaned, and they look brand new. The estimated time to clean and re-fringe was two weeks, and they were delivered back to me in exactly two weeks.Quality customer service and workmanship.

Cathie W.
Pleasanton,	CA 6/7/2011
I did some shopping around and Rug Masters was the most reasonable and convenient too.They offer pick up and delivery and will lay the carpet down for you.They even helped me put the furniture back! They are very nice people to deal with. Smiling and gracious.

Jeannie C.
Sausalito,	CA 4/7/2011
I contacted a few people to clean and repair my water damaged Persian rug and the Rug Masters gave me the best price.They were excellent to work with and repaired and cleaned my rug to my satisfaction.They pick up and delivered.They are trustworthy and if you have a fine rug that needs repair and cleaning I highly recommend.Call them .. you will be extremely happy!Highly Recommend!

Dorrie R.
Berkeley	CA 1/25/2011
I have enlisted Rug Masters twice:once for cleaning an area rug, for which they charged me only $40.(Another local business wanted more than $150.) But their real art and passion is expressed through their incredible weaving/repairing skills.I brought in two old woolen weavings from Portugal that had been damaged and repaired badly over the years.I was amazed by the meticulous, nearly invisible work carried out by these gentlemen.They are true artists who know and value carpets, tapestries, and weavings of all kinds.Entering their shop is a little like visiting a caravansary in the Hindu Kush.They have carpets from everywhere, and one or two men working with great care.The owner is a kind and gentle man.I wish I could give them twenty stars.Definitely worth a visit.

Sue P.
Lafayette,	CA 11/22/2010
I just had a valuable Oriental rug cleaned and repaired by Rug Masters.They picked up the rug (from Lafayette, included in their charges) and returned and relaid it (over a new pad we purchased from them)after the cleaning and repair.When I noticed a small area of moth holes that they missed in the repair, the owner Jay Baghestani came and did the additional repair in my home.They are five-star for reliability,for excellence in rug cleaning and for customer service.Their prices were slightly lower than one other local rug specialist, and comparable to a another.I highly recommend Rug Masters Cleaning Repair Center.